Seyyed Jalaladdin Hosseini Dehshiri; Mojtaba Aghaei
Volume 2, Issue 3 , December 2021, , Pages 229-243
Abstract
Purpose: A company seeks to manage and reduce risk in its supply chain because of the complexity of today's business environment associated with high levels of uncertainty and risk. One of the strategies to deal with supply chain risks is increasing the supply chain resiliency. Various capabilities must ...
Read More
Purpose: A company seeks to manage and reduce risk in its supply chain because of the complexity of today's business environment associated with high levels of uncertainty and risk. One of the strategies to deal with supply chain risks is increasing the supply chain resiliency. Various capabilities must be considered to improve the supply chain's resilience. One of the most critical capabilities is technological capabilities. Companies that do not have sufficient maturity in technological capabilities cannot simultaneously implement several risk management methods. On the other hand, many technological capabilities are related and can interact with different abilities. Therefore, in this paper, to reduce risk and consequently increase the resilience of the supply chain, these indicators were prioritized after identifying indicators of technological capabilities. Therefore, in this paper, to reduce risk and consequently increase the resilience of the supply chain, these indicators were prioritized after identifying indicators of technological capabilities.Methodology: At first, with the review conducted research in the field of supply chain resiliency, Indicators related to technological capabilities to increase supply chain resiliency were investigated, and a list of identified criteria was placed at the disposal of company experts. Then, these criteria, after being examined in the case study and according to the experts using the Fuzzy Delphi method, were modified and finalized—the next step weighted relevant indicators based on the SWARA method.Findings: Criteria of technological collaboration, supply chain agility, and flexibility of supply, respectively, were recognized as the most critical indicators.Originality/Value: With the development of information technology and the need for supply chain resilience, identifying technological capabilities and their impact on resilience is essential to reduce supply chain risk. In this paper, while identifying technological capabilities to increase supply chain resilience, these capabilities are prioritized. Also, the combined use of fuzzy Delphi methods to confirm the indicators and the SWARA method has led to the stability of the results.
